Privacy Policy

Last Updated: October 14, 2026

At India Golden Routes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://indiagoldenroutes.com/, contact us, enquire about our tour packages, or use our travel-related services.

By accessing our website or sharing your information with us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information depending on how you interact with our website and services.

Personal Information: When you contact us or submit a tour enquiry, we may collect your name, email address, phone number, and other contact details.

Travel Information: To prepare customized itineraries and arrange tours across India, we may collect your preferred destinations, travel dates, number of travellers, accommodation preferences, sightseeing interests, transportation requirements, and other travel-related preferences.

Booking Information: When you confirm a booking, we may collect additional details necessary to arrange hotels, transportation, sightseeing activities, tour guides, and other requested services. Passport or identification details may be requested only when necessary for a specific booking or legal requirement.

Payment Information: If you make a payment for our services, relevant transaction details may be processed to confirm your booking. Payment card details and other sensitive financial information may be handled by the applicable payment service provider.

Technical Information: When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, referring website, and general website usage data, depending on the technologies and services enabled on our website.

2. How We Use Your Information

India Golden Routes may use your information for the following purposes:

To respond to enquiries and requests for tour packages.
To prepare personalized itineraries, quotations, and travel recommendations.
To confirm and manage tour bookings and related travel arrangements.
To coordinate with hotels, transport operators, tour guides, and other relevant service providers.
To communicate booking confirmations, payment updates, itinerary changes, and important travel information.
To provide customer support before, during, and after your trip.
To improve our website, services, and customer experience.
To prevent fraudulent activities, protect our business, and comply with applicable legal obligations.
To send promotional offers, travel updates, or marketing communications where permitted by law and, where required, with your consent.

3. Sharing of Information

We respect your privacy and do not sell your personal information to third parties.

However, we may share relevant information in the following circumstances:

Travel Service Providers: We may share necessary details with hotels, transportation companies, tour guides, activity operators, and other suppliers to fulfil your requested travel arrangements.

Payment Providers: Where applicable, transaction information may be shared with payment gateways, banks, or other payment service providers to process payments and verify transactions.

Technology and Business Service Providers: We may share information with website hosting providers, communication platforms, customer support tools, and other service providers who help us operate our business.

Legal Requirements: We may disclose information when required by applicable law, a court order, a lawful request from an authorised government authority, or when necessary to protect our legal rights and prevent fraud.

Any information shared will be limited to what is reasonably necessary for the relevant purpose.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website performance.

Cookies are small text files stored on your device when you visit a website. Depending on the technologies enabled, they may help us understand how visitors interact with our pages and services.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some website features.

If analytics, advertising, or other tracking tools are used on our website, their data collection practices may also be subject to the relevant providers’ privacy policies.

5. Data Security

We take reasonable technical and organisational measures to protect the personal information entrusted to us against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmitting information over the internet or storing data electronically can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including managing bookings, responding to enquiries, maintaining business records, resolving disputes, and meeting applicable legal or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal obligations.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, booking platforms, payment services, social media platforms, or other external resources.

India Golden Routes does not control the privacy practices or security policies of these third parties. When you access an external website or use a third-party service, we encourage you to review its privacy policy before providing personal information.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

Request access to the personal information we hold about you.
Request correction or updating of inaccurate information.
Request deletion of your personal information where legally permissible.
Withdraw consent for processing where consent is the applicable legal basis.
Opt out of promotional communications.
Raise questions or concerns about how your information is handled.

To exercise these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before responding to certain requests.

9. Children’s Privacy

Our website and travel services are not intended to collect personal information directly from children without appropriate authorisation where required by law. If information about a child is necessary for a family or group booking, it should be provided by a parent, legal guardian, or other person legally authorised to provide it.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

10. International Visitors

India Golden Routes provides tours and travel services in India and may receive enquiries from travellers located in different countries.

If you access our website from outside India, your information may be processed in India or in other locations where our service providers operate, subject to applicable data protection requirements.

We will take reasonable steps to handle personal information in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website features, business practices, or applicable laws.

Any revisions will be published on this page along with an updated revision date. We encourage you to review this page periodically to remain informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

India Golden Routes

Phone: +91 8881575888

Email: info@indiagoldenroutes.com

Address: 401, Diamond Hill Apartment, Taj Nagri – 2, Agra, Uttar Pradesh – 282001, India.

Website: https://indiagoldenroutes.com/

We will make reasonable efforts to review and respond to privacy-related enquiries in accordance with applicable laws.

By using our website and services, you acknowledge this Privacy Policy and the practices described above, subject to any consent requirements or rights provided under applicable law.